I rang the Department of Education today on their general number whilst trying to contact an official who had been trying to contact me. I didn’t have much success, though enjoyed listening to the slow movement from Mozart’s Piano Concerto No 21 over and over again, punctuated by a voice that told me that I was in first position in the queue every couple of minutes. Eventually, I had a conversation with a person who said that if I was prepared to leave a message for the official he would make sure I received (wait for it) an “aspirational 24-hour call-back.”
I don’t know what one of those is, so I didn’t leave a message. I then googled it to see if it was a thing. It isn’t.
Is this DfE-speak for “we reckon we’ll get back to you tomorrow if you’re lucky”? I will never know.